Privacy Policy

PRIVACY POLICY

Last Updated: October 20, 2026

1. Introduction

Thyvane is committed to respecting and protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, browse products, place an order, or contact our customer support team.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information.

Personal Information

Name
Email address
Phone number
Billing address
Shipping address
Account information, where applicable
Order and purchase history
Customer service communications
Return and refund information

Payment Information

Payment-related information may be processed by Shopify and third-party payment providers to complete transactions. We do not directly store complete payment card details on our website.

Device and Usage Information

We may automatically collect technical and usage information, including:

IP address
Browser type and device information
Operating system
Pages viewed and browsing activity
Interactions with website content
Traffic sources and referring websites

Advertising and Marketing Information

Where applicable, we may collect information about interactions with advertisements, promotions, marketing campaigns, emails, and product pages to understand campaign performance and improve our services.

3. How We Collect Information

We may collect personal information from:

Information you provide directly.
Your interactions with our website.
Cookies and similar technologies.
Shopify and payment providers.
Shipping and fulfillment partners.
Analytics and advertising providers.
Customer support and other service providers.

The information collected depends on the services you use and how you interact with our website.

4. How We Use Your Information

We may use personal information to:

Process payments and fulfill orders.
Arrange shipping and delivery.
Send order confirmations and tracking updates.
Respond to customer inquiries.
Process returns, refunds, and order changes.
Maintain customer accounts where applicable.
Improve website functionality and product information.
Analyze website traffic and customer interactions.
Measure advertising performance.
Detect and prevent fraud.
Protect website security.
Send promotional communications where permitted by law.
Comply with legal obligations and resolve disputes.

5. Cookies and Similar Technologies

Thyvane may use cookies, pixels, tags, and similar technologies to operate and improve our website.

These technologies may be used to:

Maintain shopping cart functionality.
Remember customer preferences.
Support essential website functions.
Analyze website traffic and performance.
Improve website security and detect fraud.
Measure advertising effectiveness.
Support marketing and personalization where permitted.

Some cookies are necessary for essential website functions, while others may support analytics or advertising.

You can manage cookies through your browser settings and any privacy controls provided on our website. Where required by applicable law, we will provide appropriate controls for non-essential cookies.

Disabling certain cookies may affect some website features.

6. Third-Party Services and Information Sharing

We may share necessary information with trusted third-party providers to operate our business and provide our services.

These providers may include:

Shopify

Our online store is powered by Shopify. Shopify may process information necessary to operate, secure, and support our online store.

Shopify Privacy Information:

https://www.shopify.com/legal/privacy/app-users

Shopify Privacy Portal:

https://privacy.shopify.com/en

Payment Providers

Payment providers process transactions, verify payments, and help prevent unauthorized or fraudulent activity.

Shipping and Fulfillment Providers

We may share your name, shipping address, contact details, and order information with shipping carriers and fulfillment partners to deliver your purchases.

Analytics, Technology, and Customer Support Providers

We may use third-party providers for website hosting, analytics, security, performance monitoring, customer support, email delivery, and other technical functions.

Advertising and Marketing Partners

We may work with advertising partners to measure campaigns, understand website interactions, and provide relevant advertising where permitted by applicable law.

These providers may process information according to their own privacy policies and applicable legal or contractual obligations.

We do not sell or rent personal information in exchange for money. However, certain disclosures for targeted advertising may be considered a sale or sharing of personal information under applicable U.S. state privacy laws.

We may also disclose information when reasonably necessary to comply with legal requirements, respond to lawful requests, prevent fraud, or protect our rights.

7. AppLovin Privacy Policy

Where implemented, Thyvane may use AppLovin and related advertising technologies for advertising, attribution, analytics, campaign measurement, and related marketing purposes.

Depending on the services used, AppLovin may process information such as device information, identifiers, IP addresses, browser information, website activity, advertising interactions, or attribution data.

For details about AppLovin's privacy practices, please review its Privacy Policy:

https://legal.applovin.com/privacy/

8. Third-Party Websites

Our website may contain links to third-party websites that operate independently of Thyvane.

These websites are subject to their own terms and privacy policies. We encourage you to review those policies before providing personal information.

Thyvane is not responsible for the privacy practices of third-party websites that we do not control.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Obtain a copy of certain information you have provided.
Opt out of certain targeted advertising or data-sharing activities.
Withdraw consent where processing is based on consent.
Appeal certain privacy request decisions where applicable.

To exercise an applicable privacy right, please contact us using the information in the Contact Us section.

We may need to verify your identity before processing a request. We will respond in accordance with applicable legal requirements.

10. Targeted Advertising and Global Privacy Control

Depending on your location, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising, cross-context behavioral advertising, or the sale or sharing of personal information.

Where available, you may exercise these rights through the privacy controls provided on our website or by contacting our customer support team.

If your browser or device sends a Global Privacy Control (GPC) opt-out preference signal, we will treat it as a request to opt out of applicable activities where required by law.

The effect of the signal depends on applicable legal requirements and the technical capabilities of our website and services.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

Payment transactions are processed through payment providers that maintain their own security practices.

However, no method of electronic transmission or data storage can be guaranteed to be completely secure.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our products and services.
Fulfill orders and process transactions.
Maintain business records.
Provide customer support.
Prevent fraud and resolve disputes.
Comply with legal obligations.
Enforce applicable agreements and policies.

Retention periods may vary depending on the type of information, the purpose of processing, and applicable legal requirements.

13. Marketing Communications

We may send promotional emails about products, offers, or updates where permitted by applicable law and, where required, with your consent.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in the message.

We may continue to send essential transactional communications relating to orders, shipping, refunds, or customer service requests.

14. Children's Privacy

Our website and services are not intended for children where applicable law requires parental or guardian consent.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact our customer support team.

15. International Data Transfers

Your personal information may be transferred, stored, or processed in countries other than your country of residence, depending on the locations of our service providers and business partners.

Where required by applicable law, appropriate safeguards will be used for international data transfers.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website functionality, technology, service providers, or applicable legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

We encourage you to review this policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us.

Brand: Thyvane

Customer Support Email:
service@Thyvane.com

Customer Service:
+1 719-223-9743

Website:
https://Thyvane.com

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